Support

Support

Need help with installation, license activation, moving to a new Mac, or Input Monitoring permission setup?

Email [email protected]

What support can help with

  • Purchase questions
  • Polar license key questions
  • Moving a license to another Mac
  • Activation problems
  • Installation questions
  • Input Monitoring permission setup

What to include

Please include your macOS version, activation error message if any, whether Test Sound works, whether Input Monitoring was allowed, and a short description of the issue.

For purchase or license key issues, include the email used for Polar checkout, payment date, and transaction reference if available.

Only send your full license key if support specifically needs it to help investigate your issue.

Installation and first run

  1. Download BruhBoard-1.0-mac.dmg from the BruhBoard download button.
  2. Open the DMG file.
  3. Drag BruhBoard.app to Applications.
  4. Open BruhBoard from Applications.
  5. If macOS asks, confirm that you want to open the notarized app.
  6. Enter your license key in the app.
  7. Use Test Sound to preview the selected sound.
  8. Enable keyboard sounds after Input Monitoring is allowed.

Input Monitoring setup

macOS Input Monitoring permission is required for keyboard-triggered sounds because BruhBoard reacts to key presses outside its own window.

Allow BruhBoard in System Settings, then restart the app if the permission change does not apply immediately.

BruhBoard does not save, log, transmit, or analyze what you type, typed characters, key history, focused app names, focused window titles, or emergency mute shortcut detection data.

License activation

BruhBoard license keys are managed through Polar License Keys.

Paste your license key into the license field in BruhBoard. After activation, the app will show License Active.

An active license is required before Enable keyboard trigger can be used for key press sounds.

If you replace a Mac, use Deactivate this Mac in the app to free up an activation.

If you no longer have access to the old Mac, or if activation does not work, contact support with the error message shown in the app.

Test Sound

Test Sound previews the selected sound and works even when Input Monitoring has not been allowed yet.

If Test Sound works, sound output, volume, and mute settings are probably working.

If Test Sound works but key press sounds do not, check that your license is active, keyboard sounds are enabled, Mute is off, Input Monitoring is allowed, and the app has been restarted after the permission change.

FAQ

I paid but did not receive a license key

Polar issues your license key automatically after checkout. If it is not available, contact support with your checkout email, payment date, and transaction reference if available.

The app says my license is not active

Check that the full license key was pasted without missing characters. If activation still does not work, contact support with the error message shown in the app.

Keyboard sounds do not work

Make sure your license is active, sounds are enabled, Mute is off, and macOS Input Monitoring permission has been allowed for the app.

Why does the app need Input Monitoring?

macOS requires Input Monitoring for apps that react to keyboard input outside their own window. BruhBoard uses it for local sound playback and the emergency mute shortcut, not typing analytics.

Where can I read the terms and license rules?

Terms, refunds, privacy, and license rules are collected on the Legal Notices page.